GDPR Compliance Statement

At glevanta LLC, accessible at https://glevanta.com/, your privacy is paramount. While our primary operations are focused within the United States, we are deeply committed to robust data protection principles for all our customers. This statement outlines our approach to the General Data Protection Regulation (GDPR) compliance, particularly for our customers who may reside in the European Economic Area (EEA).

Who We Are glevanta LLC is a Sole Proprietorship based in the US, specializing in Baby & Toddler Travel Gear. Our Address: 4209 Shelbyville Rd, Louisville, KY 40207, US Contact Email: support@glevanta.com Contact Phone:+17185216196 Customer Service Hours: Monday-Friday 9AM-5PM EST

What is GDPR? The General Data Protection Regulation (GDPR) is a comprehensive data protection law in the European Union (EU) and European Economic Area (EEA). It grants individuals greater control over their personal data and establishes strict guidelines for how organizations collect, process, and store personal information.

Our Commitment to Data Protection glevanta LLC is dedicated to protecting the personal data of all our users. We strive to adhere to the core principles of GDPR, including lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, confidentiality, and accountability, irrespective of your geographical location.

Data We Collect and Why When you visit https://glevanta.com/ or make a purchase, we may collect various types of personal data. This data is collected to facilitate your orders, improve your shopping experience, and for legitimate business purposes.

  • Personal Identifiers: Such as your name, email address, shipping address, and phone number. This is necessary for order processing, delivery, and customer service.
  • Order Information: Details about the products you purchase, transaction history, and payment status. This is essential for fulfilling your order and managing returns.
  • Technical Data: Information about your device, browser, IP address, and how you interact with our website. This helps us improve website functionality, security, and user experience.
  • Communication Data: Records of your interactions with our customer service team. This allows us to provide effective support.

Legal Basis for Processing Personal Data Under GDPR, we must have a legal basis to process your personal data. Our bases typically include:

  • Contractual Necessity: Processing data to fulfill our contractual obligations with you (e.g., processing your order and shipping products).
  • Legitimate Interests: Processing data to operate our business effectively, improve our services, and prevent fraud, provided your rights are not overridden.
  • Consent: Where required by law, we will obtain your explicit consent for specific data processing activities (e.g., sending marketing emails). You have the right to withdraw consent at any time.
  • Legal Obligation: Processing data to comply with legal requirements (e.g., tax regulations).

Your Rights Under GDPR (for EU/EEA Residents) If you are a resident of the European Economic Area (EEA), you have specific rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data we hold.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure (“Right to Be Forgotten”): You have the right to request that we erase your personal data under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe your GDPR rights have been violated.

To exercise any of these rights, please contact us at support@glevanta.com.

Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption, and access controls. Our e-commerce platform, WooCommerce, also employs robust security features.

Data Retention We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Sharing Your Data We may share your data with trusted third parties only when necessary to provide our services, such as:

  • Payment Processors: Afterpay / Klarna process your payment information securely. We do not store your full payment card details.
  • Service Providers: Companies that help us operate our website (WooCommerce), manage customer service, or perform analytics.
  • Legal Compliance: When required by law or to protect our rights, property, or safety. As glevanta LLC does not ship internationally, we do not intentionally transfer data to international recipients outside of what is necessary for our US-based operations and standard internet infrastructure.

Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. For more detailed information on how we use cookies and your choices regarding them, please refer to our separate Cookie Policy (typically linked here).

Changes to This GDPR Compliance Statement We may update this statement from time to time. We will notify you of any significant changes by posting the new statement on our website.

Contact Us If you have any questions or concerns about our GDPR compliance or your privacy rights, please do not hesitate to contact us: glevanta LLC 4209 Shelbyville Rd, Louisville, KY 40207, US Email: support@glevanta.com Phone: +17185216196